Frequently Asked Questions
Everything you need to know about shopping at Mama Bear Oasis.
What is the typical shipping time for orders?
Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
How do I determine the right size for me?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable 'mama' fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are easy and can be initiated through our online portal.
Are your fabrics safe for sensitive skin and babies?
Yes, we prioritize high-quality, breathable cotton blends and non-toxic dyes to ensure our clothing is soft and safe for both moms and their little ones.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our oasis to more countries very soon.
How should I care for my Mama Bear Oasis apparel?
To maintain the quality of the prints and fabric, we recommend machine washing cold, inside out, and tumble drying on low heat.